Deleting Agency Contact Information

To delete agency contact information from a community service agency:

  1. Access the application.

  2. Click the Settings heading on the top menu bar and choose Community Service Agency from the dropdown menu.

    The Community Service Agency screen will appear, listing all previously-entered agencies in a browse format in the Community Service Agency Information pane.  

    Community Service Agency screen

  3. Select the agency record you want to delete agency contact information from and click Edit.

    — or —

    Double-click the agency record in the Community Service Agency Information pane from which you wish to delete agency contact information.  

    The data from the selected agency record appears in the data fields in the Detailed Agency Information pane, with the Add Contact Information pane containing all previously entered agency contacts in a browse format directly below it.  

    Add Contact Information pane

  4. Optional: Use the scroll bar on the right hand side to scroll up and down to access any additional agency contact information records that are not in view.

  5. Select the agency contact information record you want to delete.

  6. Click the Delete button in the Add Contact Information pane.

    A pop-up appears prompting you to confirm your decision to delete the agency contact information record.  Once you click Yes, the agency contact information record will be immediately deleted.  There is no undelete option.

    Delete Contact Record pop-up

  7. Click Yes to complete the deletion or click No to cancel the action.  

    Once Yes is clicked, the agency contact information record will be deleted from the Add Contact Information pane.